Legal

Privacy Policy

Last updated · 19 October 2026

1. Introduction

Ecommerce Ventures LTD T/A Cartraders.co.uk ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

2. Data We Collect

We collect information you provide directly, including:

  • Name, email address, and phone number
  • Company name and registration details
  • Website URL and business information
  • Vehicle listing data
  • Messages sent through our platform

We also automatically collect usage data, including IP addresses, browser type, pages visited, and timestamps.

3. How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Process your subscription and payments
  • Verify your identity and dealership status
  • Send service-related communications
  • Respond to your enquiries

4. Legal Basis

We process your data based on: contractual necessity (to provide our services), legitimate interests (to improve our platform), and consent (for marketing communications).

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating our platform (e.g. payment processors, hosting providers). All third parties are contractually obligated to protect your data.

6. Data Retention

We retain your personal data for as long as your account is active. After account closure, we retain data for up to 6 years to comply with legal and regulatory requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to processing
  • Data portability

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies to operate our platform and analytics cookies to understand how our services are used. You can control cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

10. Contact

For privacy-related enquiries, contact our Data Protection Officer at [email protected].